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DISCLAIMER: This is not an endorsement of any product or platform. Ripped from the Headlines: Flower Shop or FBI? Your Security Settings in Zoom DISCLAIMER: This is not an endorsement of any product or platform. Zoom has experienced unprecedented growth in the past three months; in the first three months of 2020, Zoom added more users than in all of 2019. [i] Undoubtedly, this growth is suddenly testing Zoom’s performance and security boundaries, and new users are thrust into quickly getting up-to-speed on this software. In considering best practices for Zoom, each organization needs to assess its balance on the Usability-Security spectrum, ...

We just went through an update from Cisco Call-Manager (CUCM) 8.5 to 10.0.1. So wanted to post up some details and things to consider if you are moving this route. 1. Licensing Before doing anything meet with your dealer and/or Cisco rep about licensing. Cisco no longer uses DLU's so migrating to the new model can get confusing. For us, we run a "hotel" style deployment where a user/device profile is separate from the device and with ext. mobility they can login to any device, 90% of our devices are 9971's. In the new model since these are video phones they use an "enhanced" license, and the user uses a basic license. We decided to go with CUWL pro licensing, ...

Windows Phone 7 was first released back in Q4 of 2010. Windows Phone replaced Microsoft’s Windows Mobile but was generally incompatible with the old products. When it was first released, Microsoft stated that it was squarely aimed at the consumer market. According to Gartner, at the end of 2013, Windows Phone market share was around 3% in the US. Worldwide, Windows Phone market share has reach the double digits in some markets. As a general trend, Windows Phone has been increasing in market share world-wide. Though aimed at consumers, prior versions of Windows Phone had a lot of business user functionality, but there were a number of limitations ...

Darn those Phishers… In early January, our firm was the victim of a phishing attack, but not quite in the way you might be thinking. We were impersonated in an attempt to add credibility to the phisher’s scheme. Using several legitimate law firms as the sending address, these attackers sent messages to a seemingly random list of recipients: clients, adverse parties, grandparents, students, you name it. The messages were catchy and followed a legal theme “Judicial Summons No7889”, “Notice to appear in court NR#9530”, “Forclosure Notice”, etc. These messages were obviously not from Perkins Coie, but rather from phishers, scammers that use email ...

Looks like we will not see a new Phone OS any time soon. :( http://www.zdnet.com/mark-shuttleworth-the-ubuntu-edge-was-a-time-machine-7000019802/

Welcome back. This is the long anticipated sequel to the blog " Serve & Secure: Anatomy of a VOIP System Selection - Part 1 " and not the lame "prequel" that is often the case with today's stories. When we left part one of this blog, I had explained why two of the top four VOIP candidates did not get a red rose. The looming question was did ShorTel win out over Cisco? Drum roll…crescendo...cow bell! They did not. Cisco was selected. Before we begin this deeper dive, let me just say that both companies did an outstanding job showing their product’s capabilities and design options. Breakdown of a decision First, my environment ...

Background I got the idea for this blog after a series of posts on ILTA Connected Communities about VOIP product comparisons commenced while I was undergoing the investigations and evaluation of a new VOIP phone system myself for Rogers Townsend & Thomas. Here we go. RTT has five offices and over 430 employees. Our existing phone system in the main office was end of life with the vendor. Although there are multiple offices within RTT, none of the phone systems are connected together due to limitations of the aging systems. There are separate phone systems and no inter-office dialing capabilities. It’s a long distance call between offices. Communication ...