Proven Information Technology professional with over 15 years of diverse industry experience including customer service, support, operations and leadership in high-pressure environments. Develop and deliver information technology and technology risk management strategies and firm policies by working closely with firm leadership. Demonstrated experience supporting clients of all sizes by coordinating projects and improving processes to reduce cost and increase efficiency. Select and manage a cohort of vendors to proactively design, fix and maintain client servers, workstations and network equipment. Superior project commitment and delivery, with strong communication, organization and relationship skills.