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Tip of the Week - Spelling out Page Numbers

By ILTA Tips
Spelling Out Page Numbers  You know how to add page numbers to your document. You would like the page numbers to be spelled out, however; for instance, "seven" instead of "7" or "fifteen" instead of "15." When you use the various Word tools for adding page numbers to a document, those page numbers are inserting using fields. One of the great things about fields is that you can modify what they produce by using switches. Try these steps: Insert your page numbers as you normally would. Select the field that makes up the page number. Press   Shift+F9   to display the field code instead of the field results. After the field code (which ...
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OneNote! What is it Good For?....Absolutely…. Well, Quite a Bit.

By Rex Balboa
OneNote! What is it Good For? Absolutely…. Well, Quite a Bit. OneNote remains a mystery to some lawyers. Some folks just can't translate the concept of a three-ring binder from the real world to the virtual. However, those that can find the software transformational. "When lawyers unfamiliar with OneNote join the team, they say, 'Wow, I can't believe how well -organized all this information is and how fast and easily I can find and edit it .... I organize my job-and my life around OneNote. I really couldn't function without it." - John Gartman, Principal at Fish & Richardson Take that concept of the three-ring binder, now expand that ...
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Tip of the Week - “Follow a Thread” - Real time Participation Emails

By ILTA Tips
For our community members with a digest or no email subscription for the community discussions - this one is for you! We now have a functionality called participation emails. You'll be notified via email any time someone replies to one of your threads or comments, ensuring you're immediately aware of the latest responses. To prevent duplicate notifications in your inbox, you won't receive participation emails if you're already receiving real-time notifications for a community . In addition - if you haven't participated in the thread but want to be notified when new responses are added to a thread you are interested in (follow a thread), you can manually enable ...
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Building Better Bridges: 12 Ways Knowledge Management and Library Teams Can Leverage Marketing and Business Development

By Rachel Shields Williams
When people think of the marketing department in a law firm, they often think of events and client gifts. But in reality, it’s a team of people who often have MBAs, master’s degrees in communications, and similar advanced degrees working to move the firm’s strategic plans forward—and they’re often an untapped resource for the knowledge management (KM) and library services teams. Gone are the days that the marketing department planned your parties and ordered conference swag. These functions still happen, but they’re driven by data and measured against targets. Now marketing staff also coach the firm’s lawyers on how to win and develop business in a systematic ...
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Project Managers/Business Analysts - How to Work Together: Part Three

By Jannise Markland
Background Akin Gump Strauss Hauer & Feld LLP is an American international law firm, founded in 1945 with more than 900 attorneys.  We have offices in Dallas, Washington, D.C., San Antonio, Houston, Irvine, Fort Worth, New York, Moscow, Philadelphia, London, Los Angeles, Longview, San Francisco, Beijing, Hong Kong, Singapore, Abu Dhabi, Dubai, Frankfurt, Geneva and Hartford. Nineteen varying business services groups support fifteen legal practices at any given time.  Our business services leaders are growing in lean legal sigma training and certifications.  This enables a more proficient and sustainable approach to the business growth and process change ...
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Project Managers/Business Analysts - How to Work Together: Part Four

By Stephen Reale
Content from Stephen Reale : Ropes and Gray : stephen.reale@ropesgray.com: Background: I am currently a Senior Project Manager at the Boston based law firm Ropes and Gray. Ropes and Gray is a leading global law firm with approximately 3,000 employees, and 11 offices, including offices in Europe and Asia. I work within the Project Services Department, which is similar to a Project Management Office (PMO). The group includes 6 Project Managers (PMs), as well as 3 Business Analysts (BA) and 3 Quality Assurance testers. As a PM, my primary role is to facilitate the implementation of business and technology solutions across various departments, within the ...
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Project Managers/Business Analysts - How to Work Together: Part One

By Audra Lawler
The Indiana Office of the Attorney General (OAG) is a complex, multi-faceted government agency that is both a law firm and a politically elected office serving many functions in an effort to protect and defend the constituents, laws, and government agencies and officials of the State of Indiana.  The OAG has 28 separate and unique business units to accommodate all the legal, law enforcement, and operational functions handled within the office.  There are approximately 400 OAG employees, just 10 of which make up the Information Technology Department where the business analyst and project manager roles reside.  As a government agency funded by taxpayer dollars, we ...
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Project Managers/Business Analysts - How to Work Together: Part Two

By Rex Balboa
Business Analysts and Project Managers each play an important role in delivering change to an organization. To work well together, each need to understand their roles: Determining the "What." Executing the "How." Understanding and conveying the "Why." Business Analysts act as the bridge between the end user and the people who will affect a vision. However, getting to the What requires skills beyond just asking questions. Listening to users may lead to the skill of "asking the next question;" anticipating what the people who direct this vision of change, often a Project Manager, will want to know. Understanding what users want, the What must happen, represents ...
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Tip of the Week - Outlook Calendar Timely Tips

By ILTA Tips
In honor of “daylight saving time” here’s a “timely” tip to do with Outlook Calendaring:   Say good-bye to using the time and date pickers ! Outlook accepts shortcuts, like 4d (for 4 days from now) or 115p (for 1:15 PM), as well as formulas: 3/14 + 12d (converts to Mon 3/26/2021), and natural language, so you can type Christmas in the date field and Outlook knows it's Dec 25. It also knows three weeks from tomorrow, although   3w + 1   is less typing. :) Although your choices are limited, shortcuts will work in the snooze field - just type a number for the number of minutes, or add a   d   if you want to snooze it for days.
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Collaboration Tips for Workflows

By Brittany Ivy
Implementing new workflows and identifying process improvements are staples of Business Process Management (BPM) initiatives. Key factors in BPM projects are cross-departmental collaboration and design thinking. For process analysts to be successful, they depend on analytics, data, and emotional intelligence. Regardless of where the BPM team is situated within the organization (IT, Operations, KM, etc.), the team must work with others to achieve goals. Implementing New Workflows Review Standard Operating Procedures (SOP’s) and any training materials available on the line of business or process. In this exercise, aim to learn as much as possible from a ...
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ILTA Celebrates ABA LTRC 2019 Women in Legal Tech Honoree Joy Heath Rush, ILTA CEO

By Katie Desir
Feb 27, 2019 - It was a very impressive day with the LTRC 2019 Women in Legal Tech honorees. Joy Heath Rush’s leadership and impressive career landed her on the short list of over 100 nominees, and the ILTA staff helped Joy celebrate during the ABA’s celebratory luncheon. During the award presentation, women honorees shared their career histories and the potential of the future of legal tech with women forging innovation and thoughtful industry advancements The night before in snowy Chicago, ILTA’s Women Who Lead (WWL) Initiative hosted a Chicago member social in her honor thanks to the support of iManage, Litera Microsystems, Olenick, and Traveling ...
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Tip of the Week - PC "Menu" key

By ILTA Tips
Do You Know the Menu Key? This key has been was there all along. It is on the right side of my keyboard between the Window Key and the Control Key. It is the "Menu Key". Why? Because when you press it, it opens up a drop-down menu for whatever program you're in. The menu includes all the information you would see if you   right clicked , you could also call it the "Right-Click" Key.   Or you can press SHIFT + F10 So, next time you're typing away and need an edit menu or some other feature that you normally right-click to get, just head down to the Menu
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The One Tool to Help Law Firms Maximize Billable Hours

By Eric Tuttle
Today’s law firms have a problem. The technology that was developed to help firms better serve their clients actually has many attorneys feeling like they are treading water – and barely keeping their heads up. Attorneys are faced with increasing pressure to quickly adopt and master new tools to bill, work, and collaborate better and faster. It’s hard to do anything faster when you’re flummoxed by the skills needed to reach the high bar of technological excellence. As law firms and legal departments continue to look to technology solutions to help their offices maximize efficiency, many attorneys feel that they are being left behind. Or worse, ...
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ILTA at Legaltech 2019

By Katie Desir
Time has flown and another successful Legaltech for ILTA is in the books. From January 28th- 31st, members of ILTA’s professional staff attended the 14th annual Legaltech in New York City to meet with ILTAns, potential ILTAns, and to deliver content as an Educational Partner. The three ILTA Educational Track sessions were well attended, and it was a great opportunity to provide CLE accredited sessions with our ILTA members and business partners as speakers. A few takeaways from the sessions are as follows: Beyond The Attack – Legal & Ethical Considerations In Breach Response   (pictured above) Moderator :   ...
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Global Legal Hackathon 2019: New York recap

By Beth Anne Stuebe
#GLH2019, NYC Held as part of a robust series of global ‘hacking’ events over three days, from February 22-24, 2019, the #GLH2019 was an outstanding success. The New York City event, co-sponsored by ILTA, had over 125 technologists, lawyers, and innovators gathered to produce pitches and plans for one purpose: “Rapid development of solutions for improving the legal industry world-wide.” Beginning Friday after the end of the typical 9-5pm working day, and gathering in the Orrick offices, attendees flocked into a sophisticated and vibrant place: perfect for innovation. After opening remarks by the founder of the Global Legal Hackathon, David Fisher, attendees ...
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Tip of the Week - Revealing a Mystery Format

By ILTA Tips
Revealing a Mystery Format   You're scanning through your latest Word masterpiece when you notice a paragraph that doesn't seem to fit. Something's amiss with the formatting, but what? Press the   Shift+F1 key combination. The mouse pointer changes to look like an arrow-question mark. Now, click any character in any word in any paragraph. Microsoft Word describes exactly what the heck is going on with the formatting in the Reveal formatting task pane. (Press Shift+F1 again to deactivate this feature.
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Tip of the Week - New "Save as Draft" Functionality

By ILTA Tips
Did you know, you can now save your discussion posts; replies and even blog posts as a draft, return later to edit and then publish/post? To locate your drafts - visit your profile page ( https://www.iltanet.org/network/members/profile ) and under the My Contributions tab - select List of Contributions and then you will find your drafts contained here.  You will see a hyperlink for 'edit draft' next to your draft posts or blog which when clicked will take you back in to the content to complete and then publish/post or even delete without posting. #ILTAHowTo ​
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eDiscovery Managed Services Series: Reporting

By Bethany DeRuiter
Three years ago, our firm entered into an eDiscovery managed services contract with Epiq.  We believed that a managed services model was the most efficient way to deliver eDiscovery services to our clients at the most competitive prices. Our requirements were based on carefully articulated operational objectives (dedicated infrastructure and technical support) and financial objectives (predictable monthly fees). At the end of the contract term, we had to make a case for renewal. Had Epiq fulfilled our requirements? Did the model meet our original objectives? What was the measure of its success? By analyzing the details of our monthly subscription agreement and ...
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Compliance in an IoT World

By David Tremont
Hello again, it has been a while since we talked to all of you about IoT and the challenges it brings to bear for our already burdensome security defenses we put in place to protect clients and firm data. Today we are going to look at the compliance side of IoT and some high level information on what needs to be done and where the future lies for complying to all these network connected devices.  As we discussed these are not your typical Server, workstation, laptop printer, phones but a vast array of devices we may not give a second thought. I am talking about Assistants, wearables, security cameras, bio-metric devices, sensors, lion, tigers and bears, ...
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Financial System Selection Process

By Laurel Englehardt
A common question that comes up in the ILTA communities, in particular for smaller firms, is what are your options for financial software?  What is everyone else using and why did they choose that particular one? You may have missed the series last year on that very topic that was hosted by Beth O’Connor and Julie Lindsay, both from AAC, Inc., so below are links and recaps for the series.  I am also including information on a series that was presented in 2016 which still has relevant information when navigating the process of purchasing a new financial system. (Click on titles to access the recording and related materials for each session) Financial ...
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