Blogs

Blogs

Adoption Metrics - Choosing the Tools to Measure Your Intranet KPIs

By Holly Hanna
Please enjoy this blog post co-authored by Holly Hanna, KM Firm Solutions Manager, Perkins Coie and Paul Henry, Chief Executive, NGAGE Intelligence. Whether you’re using the Objective & Key Result (OKR) framework, Key Performance Indicators (KPIs), or some other performance measurement framework, identifying how you will define success is an integral part of proving the value of your program or solution. When rolling out a new solution, or an update to an existing solution, many solution owners focus on user adoption as the key way they will measure the success of their work. Each application deployed within your firm likely has a different set ...
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How is Technology Changing the Way We Do Business?

By Curtis Vanhouten
Humanity has been on a steady climb towards more and more technological advancement since the Industrial Revolution and this trend doesn’t seem to be letting up.  Technology is developing rapidly at an unprecedented rate, some of it even mutating so fast that we have to work hard to keep up with it. If you want your business to continue thriving in the 21 st century, read on to find out how technology is changing the face of business and how businesses are adapting.  Cloud Computing Cloud computing is what enables businesses to store company data in third-party servers.  This is a much safer way to store sensitive data because ...
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Law Firm-Client Successful Collaboration Stories

By Bárbara Gondim Da Rocha
“In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin The Underrated Skill of Listening to Your Clients. A few weeks ago, in October 2020, I had the opportunity to interview @Greg Lambert , Chief Knowledge Services Officer at Jackson Walker, on a podcast entitled “ Separating True Innovation from Hype ”. We had a very exciting conversation on how truly innovative law firms can differentiate themselves by delivering value and enhancing customer satisfaction. One of the things I asked Greg to comment on was how law firms can foster innovation to ...
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Press Release |ILTA Announces Inaugural Class of Industry Participants

By ILTA News
(Chicago, IL) November 12, 2020 –  The International Legal Technology Association (ILTA) today is pleased to welcome our inaugural cohort of Industry Participants to membership. The Industry Participant category, announced first in July of this year , offers yet another avenue for individual legal technologists to join ILTA. ILTA recognizes that our conversation is enriched by a diversity of voices.  By participating in the Industry Participant program, ILTA offers individual legal technologists the chance to unite globally with members in more than 50 countries! We invite all legal technologist to visit our ILTA Membership page and see how ...
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Why Bring eDiscovery In-House?

By Brian Balistreri
Please enjoy this blog post which is posted on behalf of an anonymous ILTA member. The trend is on the rise to bring eDiscovery inside of Corporations.  The primary reason affecting this movement is centered around the fact that ‘legal teams want things done cheaper and faster’.  Vendors and law firms charge premium prices for storage and solutions.  Corporations are getting smarter and looking at dedicated technologies to effectively control costs: the total spend on legal and rethinking external spend.  There is no longer a need to maintain an expansive IT staff or a large infrastructure footprint within corporate data centers.  Corporations are ...
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International Law Firm DAC Beachcroft Eliminates Passwords with Managed Authentication Service from Mobliciti

By Rebekah Brown
London – 5th November – International law firm DAC Beachcroft has chosen Mobile & Cloud specialist Mobliciti to supply a global authentication service, which eliminates the need for staff to use passwords on mobile devices. The two-year contract delivers MobileIron’s visionary Unified Endpoint Management (UEM) and Zero Sign-On (ZSO) technologies . DAC Beachcroft has employees spread across four continents and with increased reliance on mobile devices, it is crucial that IT resources are utilised securely and efficiently. Whilst already using MobileIron UEM to control more than 1500 devices, DACB was particularly impressed with Mobliciti’s MobileIron ...
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4 Intriguing Uses of Matter Management and E-Billing Solutions

By Rodolfo Christophersen
Authors: Rodolfo Christophersen Regional Legal Operations Manager, Mercado Libre rodolfo.christophersen@mercadolibre.com Robert Johnson Managing Director, Onit Robert.johnson@onit.com Roughly 30 years ago, the idea of computers managing in-house matters and outside counsel billing was an appealing concept. Paper ruled those processes, with lawyers slogging through reams of bills and digging through filing cabinets for documents. Thanks to advances in software, hardware, the cloud, mobile computing and more, matter management and e-billing software are now fundamental parts of corporate legal departments’ toolkits. The technologies ...
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Support your distributed workforce IT needs with "Boots on the Ground" in almost any location

By Michael Falato
TOPIC : Support your distributed workforce IT needs with "Boots on the Ground" in almost any location NEW - Enter to win a $150 Amazon Gift Card Drawing if you register before 5pm EDT on Thursday, November 5th!! When:  Nov 6, 2020 from 11:00 AM to 12:00 PM (ET) Description Techmate will review how we support distributed workforces using an augmented on-demand IT support platform to provide full support in person or remotely for law firms. #virtual https://www.iltanet.org/events/event-description?CalendarEventKey=0946e8f4-018e-4a2c-9006-10e3b163c026&Home=%2flive-events%2fcalendar ------------------------------ ...
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Not Just a Cost - How Robotic Process Automation (RPA) Brings Value

By Alisher Yuldashev
As part of my job, I am working with teams who deliver new solutions and monetize them into products. Expanding the automation footprint with use of robotic process automation ("RPA") is one of those solutions. Having just over a year experience with RPA through learning, certification and building bots at work, I find RPA technology fascinating and applicable to global businesses including the one that is so close to our hearts - legal.  But before we talk about the exciting world of legal, let's get the basic terms defined and out of the way. RPA or Robotic Process Automation is a computer software that can handle high-volume repetitive tasks that employees ...
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Can Big Data Help Urban Planning?

By Curtis Vanhouten
As the world’s population becomes increasingly urban, planners are faced with the question of how to accommodate more people – and the traffic that goes with them – while creating a more pedestrian-friendly city. Can more cars and more people peacefully coexist? Can cities use data to improve traffic, walkability, and environmental factors? The city of Moscow says “yes,” and it's taking this challenge head on through their My Street project, by leveraging big data to influence a citywide urban redevelopment project. Human Cities for Human Beings Sustainable urban planning is a complex issue, with myriad problems surrounding utilities, energy, housing, ...
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Press Release | Now Available: 2020 ILTA Technology Survey

By ILTA News
Chicago, IL) October 27, 2020 –  The International Legal Technology Association (ILTA) announced the publication of the 2020 ILTA Technology Survey today. The Technology Survey is ILTA's most prestigious annual publication, which provides substantive data you can benchmark your organization's technology implementations and plans. This year's survey reports answers from 470 firms representing more than 103,000 attorneys and 208,000 total users. The 2020 Technology Survey can be accessed   here .   ABOUT ILTA The  International Legal Technology Association  (ILTA) serves the professional ...
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What You Wish You Knew Before Starting Your Job in Legal

By Liz Maag
Liz started her career in private practice with a focus on patent law.  She moved into corporate law with Honda Patents & Technologies North America, LLC. Liz found her next move as general counsel and privacy officer with a start up company. Currently, Liz is with the Ohio Attorney General’s Office as an Antitrust attorney. Throughout her 12 year career, Liz has been active in professional organizations and community involvement. Liz loves travelling and spending time with her two dogs. Article I’ll admit it’s not my first rodeo as far as having new experiences with technology in the legal profession.  The one thing that’s been a constant since ...
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Successful Knowledge Project Management

By Adam Dedynski
SUCCESSFUL KNOWLEDGE PROJECT MANAGEMENT This blog, part of our “Foundations of Knowledge Management” series, provides some tips and techniques for managing and delivering knowledge projects of any size. Whether you are new to doing this or a seasoned project manager, here is a checklist for getting a project started through to completing it and post-project analysis. FIVE KEY FACTORS FOR PROJECT SUCCESS Knowledge professionals will find themselves, sometimes inadvertently, managing or being involved in projects at some stage. Five key factors will help make projects a success:   1. Pressure for change: sometimes knowledge projects just ...
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Mobliciti Secures Contract Delivering Virtual Mobile Manager & Microsoft Intune to Top 50 Law Firm Browne Jacobson

By Rebekah Brown
London – 13 th October 2020 - Top 50 UK law firm, Browne Jacobson, has awarded Mobliciti, an award-winning Enterprise Mobility & Cloud Managed Services provider, a two-year contract for Mobliciti’s Virtual Mobile Manager service (VMM) to manage their EE mobile contract and Microsoft Intune Unified Endpoint Management (UEM) service for 700 corporate devices. As a National Powerhouse in the UK legal sector, Browne Jacobson were looking for a supplier to manage their mobile airtime as they were facing inconsistent billing and managing their mobile services was overstretching their IT team, diverting attention from other important issues & projects. ...
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Selecting Projects that Provide Value to an Organization

By Allison Kennedy
Selecting Projects that Provide Value to an Organization Each day, projects are selected within an organization for a variety of reasons and not all of them have straightforward purpose or value. The role of a project manager is to understand and illustrate why the project was prioritized in order to align the project team toward executing the initiative that has been made by leadership. In order to draw enough justification to select a project, every organization needs strategic business goals, which offer a purpose and a prioritized hierarchy of potential added business value. For this article, Cooley LLP's business value has been defined as the net-benefits ...
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Thinking About Working From Home? So Is Everyone Else....

By Michael Ertel
Thinking about working from home?  So is everyone else… Back in January 2020, a group of ILTA volunteers gathered (in person) to discuss content for the coming year.  One topic was the future of remote working at law firms.  At that time, many firms already allowed remote working—some operated as fully remote firms and others allowed remote working a few days week either firm-wide or on a case-by-case basis.  We also knew that while some firms embraced the concept of a fully remote work environment, others felt it would negatively impact corporate culture and productivity.  We thought it would be an interesting exercise to investigate the future of remote ...
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UK Virtual Roadshow Series on Microsoft Teams in Law Firms_ Summary & Recordings

By Mercedes Brown
Thank you to our event partner Prosperoware and to our guest presenters for delivering an insightful three part series on Microsoft Teams. In case you missed it, you can catch up using the links to each session below. Session 1: Challenges & Best Practices of Provisioning & Governing Microsoft Teams . View the session here The rapid adoption of Microsoft Teams has facilitated the need to think of provisioning and managing Teams securely, with governance in mind. This session discusses how organisations can: Quickly deploy Teams with a comprehensive governance model​ Identify and locate Teams & Channels for Matters ...
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Efficiency and Automation in Legal Tech

By Ignacio Raffa
Please enjoy this blog post co-authored by Ignacio  Raffa, Technology Director, ZTZ Tech Group, Nicolas Vilela, Co-Founder & CEO, ZTZ Tech Group and Andrew Bryant, Chief Operating Officer, ZTZ Tech Group. Efficiency and Automation in Legal Tech Security and efficiency can be seen as an either/or scenario. You can only increase security by sacrificing efficiency, and vice versa. If you want to protect your home by locking the doors, you have to fumble around for your keys each time you want to enter. You also have to search around your home for them each time you want to leave (“where did I put my keys?!”). The great thing about computers ...
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Digital and Electronic Signatures

By Leigh Isaacs
Electronic and Digital Signatures Reference Guide – A guide for the rest of us! For many years now, governments and organizations around the world have had the ability to “e-sign” documents. Due to the cost, complexity, and myriad of regulations, many organizations have just simply stayed away and maintained the proven practice of “wet” ink signatures. As the situation with the global pandemic changed, so did attitudes and regulations surrounding electronic signatures. More and more organizations needed the ability to sign documents electronically to keep revenue streams flowing. The need for electronic signatures went quickly from “nice to have” to ...
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Improving Home Connectivity

By Lauren Piper
In past months, most businesses have been forced into home working and generally, this has been incredibly successful. Now that companies are beginning to re-open their offices, a balance of working between the office and at home is likely to become the “new normal”. Many companies are looking at strategies for how to deliver the best working experience for their staff regardless of location, however, it is beginning to raise a number of questions specifically around security, performance and supporting both of those. THE TROUBLE WITH HOME WORKING Staff feedback is that the home office isn’t ideal and whilst users can work, the home network can cause ...
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