In 2024, IT services became the largest line item in the average enterprise IT budget, with cybersecurity services accounting for a significant portion, according to Gartner research. Rising threat volumes, sophisticated attack vectors, stringent compliance requirements, and increasing incident costs are driving law firms to increase their investment in cybersecurity. Nevertheless, simply expanding the cybersecurity budget alone is not enough.
Expectations for cybersecurity providers are rising as law firms regularly rely on these partners to protect the firm’s IT infrastructure and core business strategy, including client confidentiality and operational continuity. This shift raises a critical question: what should law firms expect from their cybersecurity solution providers?
Managed detection and response (MDR) is a cornerstone of cybersecurity services. Traditional MDR focuses on endpoint and network threats, reacting only after an alert is triggered, often when attackers are already entrenched. In today’s threat landscape, where adversaries exploit stolen OAuth tokens, unmanaged SaaS applications, or cloud trust relationships, this reactive approach is insufficient.