Since high school, Michelle has worked in law firms of every size, most recently as the training manager for an AmLaw 100 international firm. For the last 20 years, she has been providing project management, training, desktop support and configuration, and believes strongly in understanding the demands on her users and the work they do.
Her skills reside at the intersection of people, processes, technology, and learning. She is that person who can translate technology for non-technical people and is expertly skilled at getting the best out of a team. Michelle manages projects by helping groups get connected and communicating, enabling them to work most effectively toward their end goal.
Need to develop a learning strategy or implement an LMS or new desktop? Michelle is adept at managing learning and IT projects from both the technical and human perspectives. If your training or help desk team needs a reboot, let her knowledge gained from three decades spent on both legal and IT project teams help your team.
Michelle served as an ILTA officer for several years, where she led the group that produces their programming around training and user support topics. She is a frequent speaker and writer on training, professional development, and technology related topics for legal professionals. After being an advocate for law firm electronic filers, Michelle was asked to provide input and serve on subcommittees looking at the practical implications of mandated e-filing in courts across the State of Texas. In 2014, her contributions were recognized when she was appointed to the Texas Judicial Committee on Information Technology, where she participates in their electronic filing and access to justice efforts.