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Knowledge Management Round-Up: Reliving (and Re-loving!) 2018

By Gwyneth McAlpine posted 01-02-2019 10:45

  

Once is , twice is a coincidence, and the third time is a pattern.  If that is true, then this 3rd annual KM Round-Up post marks a pattern, now a year-end ritual to complement your holiday madness.  You can read 2016’s “chance” here and 2017’s “coincidence” there.  But the gist of it is that we assume your professional and/or personal life got in the way and you missed some of ILTA’s excellent programming related to knowledge management.  Based on the amount of traffic the round-up posts get, you’re not alone.  Below is a list, loosely organized into categories, of KM-related programming.  Because KM professionals have varied interests, I tend to embrace a broad range of content for this post, including things like innovation and data analytics, but leaving out some other areas that may not as commonly fall to KM, such as pricing and security, even though many of us are best buddies with our pricing and security colleagues.

Pour yourself a glass of eggnog and join in as we reflect on 2018.  Some observations:

  • If all this programming were a single word cloud, the word “Innovation” would be really, really big. Enormous, in fact.
  • Despite our penchant for calling everything innovative, we are over the hype. After years’ frothy excitement over artificial intelligence, we now want contributors to prove it with specific use cases, screenshots and practical tips.  Don’t tell me how it should work; tell me how it has actually worked.
  • Many KMers are revisiting the classics, but applying lessons learned and improved technology. Bedrock topics, like enterprise search, experience management, and KM strategies, made a strong showing.
  • We continue to have wide-ranging interests. I start this list by looking for content by KMers, for KMers and then follow those themes to a broader set of contributors and consumers.  There are a lot of diverse topics below.  That could mean that we are struggling to focus, or that we are fascinating people to have at a cocktail party.

All entries are hyperlinked, so you can dive into interesting content without delay.  Do keep in mind, though, that you may need to log into the ILTA website first to access some of the links.

Happy happy, !

Artificial Intelligence

Bots

Client-Facing KM

Collaboration

Competitive Intelligence

Data Analytics

Document Assembly/Document Automation

Document Management

Enterprise Search

Experience Management

ILTACON

Innovation

Intranets and Portals

KM Strategy

Misc.

Professional Development

Research and Practice Support

Training, Onboarding Promotion

If you’ve read through this list and said, “hey, my name’s not up there!”, never fear.  2019 will offer lots of opportunities to contribute as a writer or speaker.  Contact the KM and Marketing Technology Content Coordinating Team to offer up your services.  You can also update your ILTA Profile to include your areas of knowledge and expertise.  In fact, why don’t you put that on your new year’s resolution list right now?  Happy listening, reading learning!


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